Hey everyone,

With this mini-update, it's now easier to build multi-template boards and export your board to PDF after your session has ended.

Add Templates to a Board

You can now add templates directly to a board with the new "Object Tool". No more copy/pasting templates across boards!

How The "Object Tool" Works

• The Object Tool is active when the board is in Design Mode
• Pick a template and it will be auto-placed to the right of your board layout
• It includes all standard templates, and your team's custom templates (paid plans)
• In the future, it will be expanded to other useful objects and layouts
• Suggest or contribute templates here: Suggest a template

Export Board to PDF

You can now export your board to PDF from the board name in the top-left. You will be emailed a copy of your board once it is ready.

This is the first version of this feature, so please let us know any feedback!

New Illustrated Templates Coming Soon

Keep an eye out for a range of new templates being published soon:

• Hero's Journey Retrospective
• Kudo Cards
• Futurespectives: "What killed the project?" and "Tigers, Paper Tigers, and Elephants".
• Improved drawing/sketching activities
• Squad Health Check
• Experiment Canvas
• Personal "Coat of Arms"
• Fun ROTI templates ("return on time invested")

That's all for now. If you have any feedback or questions, please use the live support chat in the bottom-right of your boards.

Jamie & Steve

Hi everyone,

This release brings improvements to the guest experience, as well as six beautifully-designed templates for you to get stuck into.

New Invite Options: Team Member or Guest

• Users with paid accounts now have the option to invite others as either Team Members or Guests to their team.
• Team members have full access to the team space and all functionality, whereas Guests only have access to the boards that have been shared with them.
• Guests can collaborate on your board without needing to sign up. It's perfect for working with external clients or with those stakeholders who like to swoop in and out.
• Guests get a basic guest dashboard, containing only the boards they have been invited to, keeping the rest of your team space secure.
• You can belong to multiple Accounts as either a guest or a team member. Use the switcher in the bottom left to switch between them.
• Guests can now be managed in the Admin dashboard.
• The “Account Viewer” role has been removed as a concept, and all existing Viewers have been converted to Guests, each with their own guest dashboard (see below). This makes it a lot clearer to an individual what they can and can’t do in a Metro Retro team.

A guest can only see the boards they have joined

General updates

• Improved Team Switcher: The team switcher in the bottom left now contains all teams you have been invited to, whether team member or guest.
• Updated Legacy Boards: The Legacy Boards view now contains all your personal legacy boards, no need to switch back to the old version.
• Performance improvements:  We have improved the overall performance of numerous API endpoints.
• Closed the Access to v52 with “Structured Meeting” functionality: We have decommissioned the older version with the Structured Meeting capability as it isn’t being used enough to warrant supporting it. It is on our short-term roadmap to create a better version of the Structured Meeting feature that allows you to plan a meeting agenda in detail before your meeting.

New Templates

• Scrum Values Assessment: A scrum team activity where the team rates themselves against the 5 Scrum Values, and decides how to improve their team practices.
• Elephant in the Room: “Let’s talk about the elephant in the room” — in other words, what are you not saying during our regular retrospectives? This is a challenging but rewarding retrospective activity that asks the team to raise the issues they’re avoiding. A toughie but a goodie!
• Genie in a Bottle: This retrospective gives each team member three wishes. A wish for themselves, a wish for the team, and a wish for the project!
• On the Radar: Reveal what people are thinking about a set of topics and prioritize the most important issues in the center of the radar.
• Value Proposition Canvas: Make sure your product or service actually addresses customer needs, pains and jobs to be done. Map your product offering to the target audience’s pains and gains!
• Empathy Map: Use the Empathy map during customer research to capture feedback and conversations in an easy-to-use, tangible deliverable.

Feedback

That's all for now - please let us know any feedback in the support chat, and if you're really having a great time, please consider writing us a short testimonial!

Cheers,

Jamie and Steve

Greetings all,

We're back with another round of updates for Metro Retro.  This update focuses on improving the in-board user experience for designing boards and running meetings!  The most important changes are covered in the video below:

Terminology Update

Before we begin, we would like to highlight that from this release forwards, we will be referring to meeting "facilitators" as meeting "hosts".  "Host" is a simpler term to read and write and is more broadly understood in industries that are not as familiar with Agile and facilitation.

Structured Meeting Removed

The Structured Meeting feature would have required significant updates to support the new editor mode changes in this update, and since we have plans to vastly improve the way structured meetings work, we’ve elected to temporarily remove the functionality in this build.  However, if you need to use Structured Meeting to run a meeting you already have planned, we’ve provided the ability to use the old version temporarily at: https://v53.metroretro.io. Please read the docs page before doing so: https://docs.metroretro.io/technical/using-v53-for-structured-meeting

Design Mode & Meeting Mode

The most significant change in 2.54 is the return of distinct editor modes (like Build Mode and Play Mode in Metro Retro V1).  Originally in V2, we moved away from this model as we were worried it would limit where we could go with the app in the future.  In hindsight, this was an error; it doesn't limit us and added a lot of confusion for new users.  

So, leaning back in the other direction, we've introduced Design Mode & Meeting Mode into V2 to create a distinction between board building and meeting participation activities.  Design Mode is for building board layouts and Meeting Mode is for working on board layouts with your team.

Design Mode has:

• Toolbar options optimized for designing layouts
• An improved and configurable layout grid
• A new widget at the bottom with locking and publishing options

Meeting Mode has:

• Host Menu for managing the session
• Grid hidden and locked elements frozen to prevent layout changes being made
• Meeting Mode widget at the bottom reflects collaboration functions including Private Writing and Hide Identities

Meeting Hosts can freely switch between modes during a meeting to make changes to the board layout if required.

Host Menu Rework

As part of the Design / Meeting mode changes, we’ve significantly reworked the Host Menu to improve its usability:

• Pause Meeting removed and End Meeting integrated as a button (to prevent accidentally clicking it to close the overlay)
• The Timer has been improved based on feedback
• Polls have been fully integrated (no longer a popup)
• Added some sweeet sliding animations

In-App Help

We’ve added an in-app help panel with some initial tutorial videos covering basic features and some of the gestures  This will serve as a framework for us to add help content as we roll out releases.  Expect to see more videos here soon!

Hide Identities (previously Anonymous Mode) out of Beta

Hide Identities is now out of beta and includes:

• Updated name and icon
• Integration with meeting status widget (bottom of the UI)
• Participant list removed when activated
• All participants now wear the “bag over head” hat
• Changes made to improve the way “your” stickies are tracked locally
• Important: As before, sticky ownership is stored locally and not sent to our servers while Hide Identities is active.

General Improvements:

Finally, here is a list of miscellaneous changes in this release (at least the ones we can remember):

• The Host of a Meeting can now reveal anyone's hidden sticky notes by right-clicking on a sticky note and selecting the "Force Reveal" option:
  
• Improved the readability of the Ready Check button.
• Improved behavior of moving and resizing elements at high zooms (basically you should be able to move things easier when zoomed out)
• Improved behavior of moving multiple objects (it should keep the selection now when pressing in an empty area inside the selection net)
• Fixes various issues when cloning stickies when identities hidden or private writing enabled.
• Fixed some bugs with Private Writing not always working as expected
• Oh yeah, and you can change the colour of a sticky note now.  Like, really!

New Templates:

There are four new beautifully-illustrated templates to use in your next meeting, plus a handy Weekly Status template.

P.S. Did you know you can suggest templates for us to build? If you have one to share, let us know!

Icebreakers

• Weather Check-in - how was your week, and what's your personal forecast for next week?
• Energy Levels Check-in - how are your energy levels today?

Retrospectives

• Weather Report Retrospective - what was our sprint "climate", and how did we adapt or take advantage?
• Energy Insights Retrospective - Discover what drains or recharges your team's energy!

Project Management

• Weekly Team Status - stay on the pulse of what's happening with your Projects & People.

Weather Report Check-in

We've also written a short guide on how to be a great virtual facilitator: 10 tips to help you run great virtual meetings.

Lastly (I promise), if you've got this far we'd really appreciate if you can tell us what you like and don't like about Metro Retro in this short survey. Your responses are used to help us plan the next updates!

And as always, if you have feedback or questions, you can find us:

• Via the support chat
• On email at contact@metroretro.io

Steve & Jamie

Hey everyone!

This update brings the ability to comment on your sticky notes with the new Comment Tool, as well as a couple of smaller updates and seven new templates.

Comment Tool

You can attach comments to sticky notes, task cards, and index cards. 

Comments allow you to add extra detail to your stickies while keeping your boards nice and neat.

How comments work

• The Comment Tool is in the left toolbar
• Comments can be added to sticky notes, task cards, and index cards
• Comments can be added by anyone who can edit the board
• You can edit and remove your own comments
• You can add emoji reactions to a comment
• The facilitator can turn off comments in Meeting mode
• There is also a comment option in the right-click menu
• Comments made in Anonymous Mode stay anonymous forever
• Comments can be optionally included in the data export

The rest of the updates

1. New templates - There's an assortment of new activities and exercises for your team sessions: Niko Niko Calendar, Risk-taking Retro, Team Skills Retro, Waste Snake, Kudos Tree, Mind Map, and the Meeting Agenda template.
2. See voting results - click the vote count on a sticky or group to see who voted.
3. Import Legacy Boards - if you still have boards in v1, the import process is much faster, and comments are now included.
4. New concept: checkbox on index cards - because you can never have enough to-do lists, we've added mini checkboxes on index cards. To add a checkbox, type [ ] at the beginning of a new line, and when you finish editing the index card, it magically turns into a checkable item:

Tip: how to import legacy boards

For those of you who have been around here a while - if you want to use your legacy v1 boards in your v2 dashboard, use the dropdown at the top of the "All Boards' screen:

We hope these updates help you stay organized and on top of progress. May your discussions be fruitful and your projects on time ✌️

Let us know what you think about the updates below!

Jamie and Steve

Hi Everyone,

This release focuses on enhancing the participant experience when you share your boards - making it faster and more streamlined to join a board and get into the action.

Invited participants now see simplified options - join or just view the board

In addition, the release includes a few other updates:

• Multi-account joining. You can now join boards that are in other accounts without having to leave your current team. If you join another team you can switch between them from the account name in the bottom left.
• Named guests. You can use your profile to join a board as a guest, rather than being logged out and forced to use a temporary guest profile.
• Guests can claim their account. If you join a board as a temporary guest (join without signing in), you can now signup with email and password to claim that account.
• Change to paid plan invites. For paid plans, people are no longer automatically added to the team when you share a board link. Instead, they will use a guest slot, if available. To invite new members to a paid account, you must invite them from the dashboard. Note - free plans still require everyone to join the team account to participate on a board.

Reminder - easier sharing

Lastly, a reminder that since the last release you can make a board instantly editable to anyone by setting "Can be joined by" to "anyone with the link". This disables the waiting room and entry approval process:

Change the join setting to 'anyone with the link' to disable the waiting room.

That's all for now!

Steve & Jamie

Hi Everyone, 

Version 2.52 of Metro Retro is here.  Highlights in this release are Anonymous Mode (beta) and better sharing options for guests:

• Anonymous Mode is here (in beta).  Anonymous mode lets your participants write stickies and vote without it being tracked back to them. You can use this in a variety of scenarios - such as to reveal hidden issues in your next retro, prevent bias while brainstorming, or even to play icebreaker guessing games.
  
  Turn on anonymous mode whenever you need from the meeting controls. From then on, anything written or voted on during anonymous mode stays anonymous, forever. Nothing can ever be tied back to an individual. Turn it off to go back to regular mode.
  
  This feature has been requested multiple times since the launch of Metro Retro.  It was a difficult concept to implement both technically and from a UX perspective. We are feeling good about the way it works, but have labeled it as "beta" because we would like the opportunity to for everyone to try it and feedback on how it works, just so we can be sure it's the right way to do it.

• Boards now have more sharing options.  We've added the ability for you to allow guests to "auto join" a board instead of always requiring an approval via the waiting room. In the sharing menu, choose 'Can be joined by: anyone with the link'.
• We've also removed the 24h expiry on guest access.  Once approved or joined, guests will have access until revoked directly by a team member.

• Gestures widget has moved into the toolbar.  Originally we thought it would be better for the Gestures to be away from the "mutate the board" tools, but in reality it was confusing and for a whole load of reasons just not a good idea.  So, it's now in the toolbar at the bottom.

• Shadows removed on Shapes & Zones.  Until this release all Shapes and Zones were rendered with a slight drop shadow.  Rendering the shadows is relatively expensive and contributes to lag during panning and zooming in complex layouts.  We've taken the decision to permanently remove shadows from Shapes and Zones in order to improve rendering performance of the app.  This should have very little noticable impact on your board designs, though in some cases bounds between shapes may be less visible and require tweaking.
• Disable Shadows setting added.  In addition to the changes on Shapes and Zones, you can now disable all shows on all objects (Stickies, Cards, etc) under Settings > Controls & UI > Disable Object Shadows.  If you are suffering from poor performance when panning and zooming we recommend enabling this setting.
• Festive decorations are now enabled.  A little later than we would have liked - festive decorations are now on.  As usual you can disable these by enabling Scrooge Mode under Settings > Controls & UI.  Don't forget to press the snowman's belly!

Note On Service Stability & Connection Issues:

Over the past month or so we have seen a growing active user base in V2.  This has caused strain on or system that we should have been on top of, but in a few instances we were not and it caused either notable degraded performance or short outages at peak times.  

In the past two weeks we have taken steps to mitigate these problems by upgrading hardware on our primary database, app-servers and web-gateway servers.  We also identified and have patched two bugs that were causing dropped connections to not reconnect properly, which often resulted an "unstable connection" popup while on a board.  These fixes and infrastructure upgrades should prevent further stability problems in the service.  

We will continue to monitor the situation and add capacity where required.  If you or any of your colleagues are seeing service problems, please check the status page at https://status.metroretro.io or contact us at contact@metroretro.io.

That's all for now - cheers all!

Steve & Jamie

Hey everyone,

We've been super busy over the last few weeks, and we're excited to share the latest updates! There's a variety of changes across Metro Retro, starting with improved confetti...

The Headlines

• The confetti has new streamers - go try it!
• Simplified team dashboard
• Changes to the Template Library
• Personalize your profile - add your picture, choose handwriting & colors
• Users can leave an Organization account
• Admins can delete the Organization account
• Streamlined help & added tours for new users
• Super powers for consultants with the new 'Host' plan

New Confetti

With the official launch of v2 around the corner, we decided it was time to update the confetti. Have a pop and check out the new streamers!

We thoroughly road-test each feature

We're also now counting each piece of confetti fired as a metric. On the first day of counting there were 261,576 individual pieces of confetti burst, but the second day had 1.16 MILLION! It would be an ecological disaster if this were real confetti. We'll find a fun way to share this useless metric regularly.

As it's firework season here in the UK, you can try this: add a black rectangle to your board's background, zoom in and fire your confetti. Voilà, you've got fireworks!

Simplified Dashboard

Your dashboard got easier to navigate - we've slimmed it down and replaced Recent Boards with All Boards, giving you a better view of the boards you have visited and have access to across your workspaces. There's also buttons to quick-create boards.

You can now scroll back through your entire board history in one place!

Updated Template Library

The Template Library now includes all standard templates as well as your custom templates. From here you can preview a template in full without needing to create it first.

Tip: how you add & edit custom templates has changed. Check out the Help article for a guide.

Personalize your user profile

You can now change your picture, name, email address, handwriting font and user icon color from the Preferences options in the top right (cog icon).

You can also now leave your Organization without needing an Admin to remove you. Reminder, you will lose access to all the boards and content you created & visited.

Delete Organization Account

An Admin can now delete their Organization Account from the Danger Zone in the Admin settings. This deletes the entire Account and all content inside it, for all your team members. Be warned - this is permanent.

Return of the Rubik font

We’ve updated the font in your dashboards from Inter to Rubik. We think it looks better and suits Metro Retro's personality!

Better Help & Guidance

We streamlined the Help and Guidance - there are new tours on the dashboard and inside a board, and we’ve removed the ‘Getting Started’ page from the dashboard.

Consultants get super powers with the new Host Plan

There is a new Host plan designed to help individuals, like consultants, to host brilliant meetings and workshops with their varying clients and groups. See the Pricing page for what's included in the plan. You can start a free 30 day trial of the Host plan from inside the Billing section if you are the Owner of your space (no credit card needed).

Your feedback and testimonials

Please let us know what you think of the updates, but more importantly tell us what you would love to see in Metro Retro next!

Lastly, if you've got this far and love Metro Retro, please consider writing a short testimonial - it helps us immensely. It takes just 2 minutes and there are simple prompts so you won't be stuck for what to write. If you need inspiration, you can read what other people have said here.

We look forward to hearing from you!

Jamie & Steve

Hi everyone

Version 2.50 of Metro Retro is now live.  Highlights in this release are Big Stickies, Polls, Ready Check, Hats and more!  The release notes video with all the changes is below:

Or if you prefer text, here is all key changes in this release:

• Stickies can be made big!
• Index Cards can be resized vertically.
• Task Cards are now available in the UI properly.
• Inserting objects has been improved via a new element drawer for Stickies, Cards, Tokens, Shapes and Text.
• Shapes how auto select a color based on background.
• Text sizes now include presets (e.g. S, M, L, XL).
• Pressing TAB while editing an object will create another object next to it with empty text.
  Pressing CTRL+ENTER does the same as TAB but creates it below.
• CTRL+D now duplicates and will repeat the last clone operation.
• When text editing an object, arrow keys move the object if there is no text in the input.
• Facilitator menu has been updated with new UI.
• Polls function added (create various polls to run with your team).
• Ready Check function added (allow your team to indicate they are ready to move on)
• Everyone To Me function available behind your user icon in the top right (facilitator only).
• You can wear a hat (via the your user icon in the top right).
• Confetti moved to the new gestures menu.
• Vanishing pen added to gestures menu (for temporary full screen annotations).
• Ping tool added to gestures menu (same as old ping but dedicated tool).
• Pings improved so they show off screen properly and are clickable.
• You can throw your hat.

Okay, that's your lot! 

As always any feedback please either use the in-app form or catch us on Intercom.

Cheers!

P.S. If you want to try these new features, just create a free team space.

Greetings all,

Metro Retro v2.49 lands today and brings external guest support & improved board sharing, as well as a set of new templates for your retros and meetings!

The Headlines

• Share boards with people outside of your organization (no login required)
• Unlimited external viewers (read-only)
• Grant editing rights to external guests
• Free guest slots per board that scales with your team size
• New board sharing settings
• The participant list is now displayed in the board (similar to V1)

Note for Free Plans

Guest support and board privacy are premium features and therefore not available to accounts on our Free Plan.  Boards created under Free will be always open to anyone who has the board link, as they were in Metro Retro V1.

Upgrade your plan to get access to guests and security features.

Sharing Boards

See the help guide for the full updates to sharing boards.

You can now share your boards securely with anyone inside and outside your organization, giving them the appropriate permissions for their access level.

You can choose from three levels of sharing options, meaning you can protect the board from being viewed by people outside your workspace or organization, or you can make the board visible to anyone with the link - they do not need to sign in.

Visitors with the link will view a board in a read-only state by default. They then have to ask for permission to edit the board - either as a team member, or (new in this release) as an external guest.

External Guests

A Guest is an external collaborator who is granted editing rights by the board host:

A guest only has access to the board they're invited to and can perform all functions of the tool except for starting meetings.  Their access lasts 24 hours or can be removed at any point.

Guests are available on paid plans, and are free of charge. You get an allocation of guest slots on your boards that scales with the amount of paid team members in your plan.

New Templates

There's a range of new templates to power your retrospectives and meetings: ESVP Icebreaker, KALM Retro, Boxing Ring Retro, The Awards Ceremony, Joy / Fear / Excitement, Incident Post Mortem, RACI Matrix, Pre-meeting Questions.

Bug Fixes & Other Changes

• We've moved the participant list back into the board. This makes it easier to see who is online, and easier to use the collaborative features.
• Fixed not able to import V1 boards to your private workspace
• Fixed issues with the right-click menu causing a white screen (crash).
• Added a menu button in the top right for help, contact and sign out.

What's Next?

• Improved "ping" function and more presentation gestures
• More powers for facilitators 
• Probably bugs and stuff

Hi everyone,

Metro Retro v2.48 is here and brings self-serve billing support and payment integration.   With this update you can now start a trial, subscribe to a plan and manage your subscription all from within the new Billing section of the admin area.

We've also made some performance improvements to the dashboard, some minor bug fixes and UI tweaks as well as some architectural updates to help with system stability.  Ironically, some of these updates have caused a few teething issues at the start of the week - apologies if you were affected by any of these.  They should help us provide a more reliable service as we move towards ending our Early Access program.

Read on for more detail, as well as a look at what we are doing next!

Billing Management - found in your Admin area!

Plan & Subscription Management

Teams on paid plans can now:

• View their subscription and plan information.
• Make changes to their subscription.
• View payment history and access receipts.
• View changes to their organization account that affected billing.

Monthly vs Annual

With the billing integration, we have support for either monthly or annual subscriptions.  Aside from a 2 month discount for annual plans, there are some differences in behavior:

• Monthly plans are "flex" plans.  As you add or remove people from your organization, your subscription will be updated pro rata to reflect the changes.  You can apply a "seat limit" in the subscription settings to cap your flex allocation from going too high (and costing over your budget).
• Annual plans are "fixed" plans.  Due to the upfront payment, we don't automatically increase seats as people join - you'll need to do this manually from within the billing UI.  Annual plans come with a sizeable discount of 2 months free per seat.

Account Viewers (Read-only Members)

We now have support for Account Viewers.  Viewers are not billed for and you can add as many as you like.  They can join workspaces and access boards, but cannot make any updates to any part of the system.  They are not strictly guests, as they must be registered, but they could be used as a form of guest.  We will be adding proper guest support hopefully in the next update.

When people are added to an account at the seat limit is reached, they will be automatically allocated as Account Viewers.  

You can set existing members to viewers via the people management screen (if you are an admin).

Free Trials

We offer a 30 day free trial of the Team Plan to all accounts.  Trials can be started from within the billing area or via the widget in the top right of the UI when on the Free Plan.  Teams on a trial can see how long is left in their trial (days remaining are displayed in the header), and upgrade at any time. When the trial expires, the space is returned to the Free Plan.

Free Plan

Newly registered accounts (or those choosing not to upgrade) will now be allocated our Free Plan.  This plan allows you full access to the main functions of the tool, but with the following restrictions:

1. Maximum object count.

There is a maximum limit for board objects. These are everything you place on a board: sticky notes, images, text, index cards... You can see your object count at the top of your workspaces and boards. The limit is a total across all users and boards in your space. Once you hit the limit, all your members are prevented from creating any more objects however you can delete old objects to reduce the count. Of course you can upgrade to a paid plan for unlimited objects. 

2. Access Control is disabled.

The organization space is open for anyone with a link to join. You cannot restrict access to the organization on the free plan.  For improved account security, please consider upgrading. Single Sign on is also available 

Upgrade your Plan now!

You can subscribe to the Early Adopter plan right now. The Early Adopter plan is the best value plan we'll offer to Teams, so don't miss out before it ends!

The regular Team and Enterprise Plans will be available when Early Access finishes. 

Monthly and Annual options are available on any plan. If you prefer to pay by invoice, please contact us.

As part of this release, every organization without a paid plan has been placed on a trial of the Early Adopter Plan. After the trial ends the organization space will be downgraded to the Free Plan.

Bug Fixes & Tweaks

Sometimes getting stuck "Joining Pod"

In some cases, connecting clients would receive board updates too early (before they had initialized) and it would cause the loading process to crash.  The result would be a message saying "joining pod" that would never go away.  This issue should now be resolved - if it is continuing to happen to anyone please do let us know!

Dashboard Performance Improvement

Some of you may have noticed degraded performance when accessing workspaces within the last few weeks.  As we have brought more new customers into the Early Access program it's started to highlight performance bottlenecks that were previously hiding out of sight.  

One such bottleneck was in our permissions lookup, which affects every API call.  In some extreme cases, this was causing up to 10 or 15 seconds delay on queries.  Release 42 has an optimized permission lookup routine, which has sped things up a lot.  

For those who are interested, the graph below shows a breakdown of execution time per API call type.  On the left you can see the state of things before the update and on the right how things have improved.  

As you can see, a big improvement!  There is still more to be done though. Performance of the application both in terms of the backend and the in-board editor experience are going to be a big area of focus for us in the coming months.

Team Members removed from Private Boards and Template Library

You can't add or remove people from your Private Boards or Template Library, so we've hidden that panel.  If you think it looks different when you go in there - that is why!

Coming Up

We will be working with our paying customers to test out 'Guest' options - how to include external or occasional collaborators to your boards.

After that we're looking at rolling some usability updates into the boards. We're also going to be undertaking a board performance update, so both small and large boards feel snappy to use!